CALL US AT    312-663-7176

Scream Audio

The audio installer is available at:

http://es.needtoknownews.com/ScreamAudio/InstallNTKNScreamAudio.exe

Log in to the audio client with the same username and password you created.

Firewalls

The client needs be able to send to:

Protocol
Server
Port(s)
Use
TCP es.needtoknownews.com
UDP stun.sipgate.net 3478-3479 STUN
UDP scream.ntkn.com
5060
SIP
UDP
scream.ntkn.com
14010-14018
RTP Data

The outbound RTP port range can be configured in audio client's advanced settings. Any 9 consecutive ports in the range 10000-20000 are acceptable.

The client needs to be able to accept incoming data from:

Protocol
Server
Port(s)
Use
TCP es.needtoknownews.com
UDP
stun.sipgate.net
3478-3479
STUN
UDP scream.ntkn.com
5060
SIP
UDP
scream.ntkn.com
10000-20000

RTP Data

 

Troubleshooting

If you get a message about the configuration being incorrect when you try to run audio client, you need a couple more pieces of Microsoft software, the Visual C runtime and Microsoft DirectX. Download and install them from the following links:

VC runtime - general Microsoft facilities our software needs

DirectX - provides audio capabilities our software needs.